PRIVACY POLICY

The data controller of the website E-kodumarket.ee is Oden grupp OÜ (registry code 14376878), located at Kassi 9, Tallinn, Harjumaa, 12618, Estonia, phone +372 5610 3065, email info@oden.ee.

What personal data is collected

• name, phone number, and email
• delivery address
• bank account details
• purchase and payment data (order history)
• customer support information

Purpose of processing

Personal data is used for:

• processing orders
• delivering goods

Oden grupp OÜ is the main data controller. Payment-related data is shared with the authorized processor — AS Maksekeskus.

Purchase history is used to analyze preferences and improve services.

Bank details are used for refunds.

Contact details are used for customer support.

IP address and technical data are used to ensure website functionality and analytics.

Legal basis

Data processing is based on:

• performance of a contract
• legal obligations (e.g. accounting)

Data sharing

Personal data may be shared with:

• customer support
• delivery service providers
• accounting service providers
• IT service providers

Data security

Data is stored on servers within the EU or EEA.

When transferring data outside the EU, Standard Contractual Clauses (SCC) are used.

Access is limited to authorized personnel only.

Appropriate technical and organizational measures are implemented.

Access and correction

Users can access and correct their data via their account or by contacting support.

Withdrawal of consent

Users can withdraw consent by contacting info@oden.ee.

Data retention

• data is deleted after account closure unless legally required
• order history without an account is stored for up to 3 years
• accounting data is stored for 7 years
• dispute-related data is stored until resolution

Data deletion

Requests for deletion can be sent to info@oden.ee.
Requests are processed within 1 month.

Data portability

Requests are processed within 1 month after identity verification.

Marketing communications

Contact details are used for marketing only with user consent.

Users can unsubscribe anytime.

Cookies

The website uses cookies to:

• ensure proper functionality
• improve user experience
• analyze traffic

Dispute resolution

For questions: info@oden.ee

Supervisory authority — Andmekaitse Inspektsioon