TERMS & CONDITIONS

Last updated 11.10.2026

  1. General terms and conditions
    1.1. The E-Kodumarket online store sells goods owned by Oden Grupp OÜ (hereinafter referred to as “Products”).
    1.2. These terms and conditions of purchase apply to purchase agreements (hereinafter referred to as “Agreement”), which are concluded between the buyer (hereinafter referred to as “Customer”), who orders goods from the online store at the web address www.e-kodumarket.ee (hereinafter referred to as “E”-shop). -store) and the company Oden Grupp OÜ managing the online store (hereinafter referred to as the Seller).
    1.3. In addition to these terms and conditions, the legal relations arising from the purchase of goods shall be governed by the current legislation of the Republic of Estonia.
    1.4. Seller’s data: Oden grupp OÜ, registered address Kassi 9, Tallinn, Harju County, 12618, Estonia. Reg. code 14376878.
    1.5. The Seller has the right to unilaterally change these terms and conditions without prior notice. The amended terms and conditions come into force from the moment of publication on the Seller’s website www.e-kodumarket.ee and apply only to orders placed after the amended terms and conditions.
    1.6. By making a purchase in the Seller’s online store and making a bank transfer or prepayment, the Buyer confirms that he/she has read these terms and conditions of purchase and agrees with them.
  2. Prices
    2.1. In the online store, the prices of all goods are stated in euros and include VAT applicable in the Republic of Estonia.
    2.2. The Seller reserves the right to adjust prices without prior notice. If the Customer places his order before the new prices come into force, the prices reflected in his invoice will be applied.
  3. Products
    3.1. The delivery time is indicated next to the Goods presented in the online store. If it turns out that the delivery time exceeds the specified one, the employee of the Online Shop will inform the Customer about it.
    3.2. If it turns out that the ordered Goods are out of stock and it is impossible to order them from the manufacturer, and the Online Shop is unable to fulfill the Customer’s order, the employee of the Online Shop will contact the Customer and offer a replacement product, possibly a new delivery time or a refund of the purchase amount to the Customer no later than within 7 days.
    3..3 The images of the Goods presented in the Online Shop are illustrative and may unintentionally differ slightly from the actual appearance of the Goods.
  4. Delivery
    4.1 You can pick up your order FREE of charge from the warehouse at Kassi 9, 12618, Tallinn.
    4.2 Cost of delivery of online store orders: according to the delivery service provider’s price list.
    4.3. Delivery methods offered by the online store:
    To receive the goods the buyer has the following options:
    Omniva post offices
    DPD parcel machines
    Courier
    Receiving the goods from our warehouse
    Delivery costs are borne by the buyer, the relevant price information is displayed next to the delivery method.
    4.4..4 The Buyer is obliged to keep the barcode on the packaging of the Goods until the end of the 14-day return period. If desired, the Buyer can exchange or return the Goods using the corresponding barcode.
    4.5. The delivery cost is calculated at checkout and depends on the chosen delivery method and the destination country. Collection from the Seller’s warehouse is free of charge.
    4.6. If the online store is running promotional campaigns, delivery time may be longer. We apologize for any inconvenience!
  5. Payment methods
    5.1. Payments at Estonian banks: Swedbank, SEB, Luminor, LHV, Coop Pank, Citadele.
    5.2. Payments with Visa/MasterCard, Apple Pay and Google Pay
    5.3. Payments with Finnish banks: Aktia, Ålandsbanken, Danske, Handelsbanken, Nordea, Oma Säästopankki, Pohjola, POP Pankki, S-Pankki, Säästopankki.
    5.4. Payments with Latvian banks: Swedbank, SEB, Citadele and Luminor.
    5.5. Payments with Lithuanian banks: Swedbank, SEB, Citadele, Šiauliu and Luminor.
    5.6. Payment by card on delivery.

    Payments are mediated by Maksekeskus AS. Payments are made outside the Online Shop in a secure environment: when paying by bank link in the secure environment of the respective bank, and when paying by credit card in the secure environment of Maksekeskus AS. The Seller does not have access to the buyer’s bank and credit card data. The Agreement enters into force as soon as the amount due for payment is credited to the online store’s current account.
    The online store owner is the responsible processor of personal data and transfers the personal data required for making payments to the authorized processor Maksekeskus AS.

  6. Making a purchase
    6.1. The Buyer selects the desired Goods in the online store and adds them to the cart by clicking the “Add to cart” button.
    6.2. To place an order it is necessary to select the delivery method and click the “Complete the purchase” button in the shopping cart, after which the Buyer will be redirected to the order placement page. After entering the required data, it is necessary to select the payment method and agree to the terms of sale on the website.
    6.3. After payment for the Goods, the online store sends an order confirmation to the Buyer’s e-mail.
    6.4. When placing an order, the customer undertakes to provide the necessary, reliable data for the fulfillment of the order.
    6.5. The Seller is not responsible for the impossibility of fulfillment due to incorrect data provided by the Buyer when fulfilling the order, or for the consequences arising therefrom.
  7. Return of goods
    7.1. The Buyer has the right to return the Goods within 14 days from the date of receipt of the parcel.
    7.2. To return the goods, the Customer must send a withdrawal request to the Seller to the e-mail address info@e-kodumarket.ee. A sample request can be found here.
    7.3. The buyer may withdraw from the contract within 14 days of receiving the goods, without giving a reason. A request can be submitted via the form at https://e-kodumarket.ee/en/tagastamine or by e-mail to info@e-kodumarket.ee.
    7.4. The Buyer is obliged to return the Goods to the Seller as soon as possible, but not later than within 14 days from receiving the return label; if the buyer returns the goods another way, without our label, they must be sent back within 14 days of sending the withdrawal notice.
    7..5. The returned Goods must be in their original packaging and must not be used, damaged, soiled or show any other signs of use.
    7.6. If you withdraw from the contract, we refund the amount you paid, including the delivery cost up to the cost of the standard delivery method. The buyer bears the cost of returning the goods. For the return we send you a parcel locker return label; its cost equals the delivery cost of your order and is set off against the delivery refund, so the price of the goods is transferred to your account. We send the label within 5 working days of confirming your withdrawal notice. If delivery of the order was free, the return label is free as well. The label is valid for returns within Estonia via a parcel locker; returns from outside Estonia and returns of oversized goods are arranged and paid for by the buyer. If you prefer, you may return the goods another way at your own cost — in that case we refund the price of the goods together with the delivery cost. We refund the money to the same payment method you used for the purchase, within 14 days of receiving your withdrawal notice, but not before we have received the goods or proof that you have sent them. The refund costs you nothing.
  8. Personal data and their use
    8.1. Personal data provided by the Buyer when making a purchase or creating an account is entered into the Seller’s customer register and used for the provision of sales services.
    8.2. The data is treated confidentially and is not passed on to third parties, except if required by the delivery method chosen by the Customer and in cases stipulated by law.
    8.3. The Seller reserves the right to send the Buyer information about new products and special offers.
  9. Other terms and conditions
    9.1 Issues not regulated in these terms and conditions are based on the current legislation of the Republic of Estonia and other acts regulating the relations between the parties.
    9.2 Disagreements and disputes arising in connection with the performance of these terms and conditions shall be settled by the parties primarily through negotiations. If disputes cannot be resolved through negotiations between the parties, both the Buyer and the Seller shall have the right to apply to the Consumer Protection Board or a court to protect their rights.
    If you have any questions, please call +372 5610 3065 (Mon–Fri 12:00–18:00) or send an e-mail to info@e-kodumarket.ee